Shipping

Processing and Dispatch: Upon the redemption of your $RUG tokens, overHere initiates the shipping process. While we strive for efficiency, please anticipate a delivery window of up to 60 days.
Carrier-Related Delays: Our estimated delivery timeline accounts for standard processing times. However, unforeseen delays due to carrier operations or logistical complexities are outside our direct control.

Direct Shipping Countries: overHere's direct shipping is available to specific countries, including the USA, UK, Hong Kong, Canada, Japan, Korea, Mainland China, Germany, France, Malaysia, New Zealand, Australia, Spain, Taiwan, Thailand, and Vietnam.
Using Reshipping Services: For customers in countries not directly serviced, third-party reshipping services like ‘Shippn’ or ‘Reship’ offer alternative solutions. While these services expand our reach, they operate independently of overHere.

Included Shipping Costs: Standard surface mail shipping costs to our listed service areas are absorbed by overHere. This covers only the basic transportation fees.
Additional Charges Responsibility: Import duties, taxes, and other country-specific charges can significantly vary. These fees are the recipient's responsibility and are not covered by overHere. We strongly advise customers to research their local import fees and regulations (‘Do Your Own Research’ - DYOR) to avoid unexpected expenses.

What’s Included: Each shipment contains one Limited Edition FTX Rug.
Physical Dimensions: The standard package dimensions are approximately 120cm x 15cm x 15cm, weighing around 2.5kg.

Importance of Accurate Information: The accuracy of the shipping address and personal details is crucial. Once you submit these details during the redemption process, they become final and unchangeable.
No Address Modification: Post-confirmation, overHere cannot modify shipping details. This policy is in place to maintain the integrity of the shipping process and prevent fraud or misdelivery. Please double-check your information for accuracy before submission.

Last updated 6 months ago

Processing and Dispatch: Upon the redemption of your $RUG tokens, overHere initiates the shipping process. While we strive for efficiency, please anticipate a delivery window of up to 60 days.
Carrier-Related Delays: Our estimated delivery timeline accounts for standard processing times. However, unforeseen delays due to carrier operations or logistical complexities are outside our direct control.

Direct Shipping Countries: overHere's direct shipping is available to specific countries, including the USA, UK, Hong Kong, Canada, Japan, Korea, Mainland China, Germany, France, Malaysia, New Zealand, Australia, Spain, Taiwan, Thailand, and Vietnam.
Using Reshipping Services: For customers in countries not directly serviced, third-party reshipping services like ‘Shippn’ or ‘Reship’ offer alternative solutions. While these services expand our reach, they operate independently of overHere.

Included Shipping Costs: Standard surface mail shipping costs to our listed service areas are absorbed by overHere. This covers only the basic transportation fees.
Additional Charges Responsibility: Import duties, taxes, and other country-specific charges can significantly vary. These fees are the recipient's responsibility and are not covered by overHere. We strongly advise customers to research their local import fees and regulations (‘Do Your Own Research’ - DYOR) to avoid unexpected expenses.

What’s Included: Each shipment contains one Limited Edition FTX Rug.
Physical Dimensions: The standard package dimensions are approximately 120cm x 15cm x 15cm, weighing around 2.5kg.

Importance of Accurate Information: The accuracy of the shipping address and personal details is crucial. Once you submit these details during the redemption process, they become final and unchangeable.
No Address Modification: Post-confirmation, overHere cannot modify shipping details. This policy is in place to maintain the integrity of the shipping process and prevent fraud or misdelivery. Please double-check your information for accuracy before submission.

Last updated 6 months ago